IBM EasyCoder 3400e User Manual

Page 68

EasyCoder 3400e Bar Code Label Printer User’s Manual

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4-6

Print Quality Problems (continued)

Symptom

Possible Causes

Solution

Printing not aligned
on label.

Printer is misfeeding media.

Make sure you have correctly installed the media. For
help, see “Loading Media Into the Printer” in Chapter
2.

Labels are not
stopping at the right
point for removal.

Incorrect label rest point setting.

Adjust the label rest point. For help, see your PrintSet
online help or the IPL Programming Reference
Manual.

Incorrect label stock setting.

Set the printer to thermal transfer or direct thermal
label stock. For help, see “Loading Media Into the
Printer” in Chapter 2.

Print quality is
poor.

Incorrect media sensitivity setting.

Change sensitivity setting to match the type of media
you are using. If you set the sensitivity setting
incorrectly, try changing the print darkness. For help,
see your PrintSet online help or the IPL
Programming Reference Manual.

Incorrect darkness control setting.

Adjust the darkness adjust control. For help, see
“Adjusting the Print Darkness” in Chapter 5.

Print speed exceeds the capability of
the media.

Lower your print speed or use Intermec media
recommended for your print speed.

Printhead, platen roller, or label path
are dirty.

Clean printhead, platen roller, and label path as
described in Chapter 3, “Maintaining the Printer.”

Uneven print contrast (density).

Adjust the bias adjust screw. See “Correcting Uneven
Print Quality” in Chapter 5.

Poor quality label or ribbon stock.

Use only Intermec label and ribbon stock to ensure
superior print quality and product performance.

Ribbon wrinkling.

Check to make sure that you installed the ribbon
correctly. For help, see “Loading Thermal Transfer
Ribbon” in Chapter 2. Set the bias adjust screw. See
“Correcting Uneven Print Quality” in Chapter 5.

Ribbon installed upside down.

Install ribbon with shiny side facing the printhead.
See “Loading Thermal Transfer Ribbon” in Chapter
2.

Direct thermal/thermal transfer
switch set in the wrong position.

Set the switch for the type of media you are using.
For help, see “Loading Media Into the Printer” in
Chapter 2.