beautypg.com

Troubleshooting – Motorola GKRMPX001 User Manual

Page 183

background image

180

Trou

blesho

o

ti

ng

Troubleshooting

Check these questions first if you have problems with your

phone:

Question

Answer

How do I know if
my battery is
charged?

The battery level indicator
should show at least one bar
(segment) of power. If it does
not, please recharge your
phone’s battery (see “Charging
Your Phone” on page 15). If the
battery level indicator has three
(3) bars showing, then your
phone’s battery is fully charged.

Do you have a
valid SIM card
inserted in your
phone?

If necessary, turn off your phone
and make sure that you have
inserted a valid SIM card.

Does the
handset have a
signal? Do you
see a signal
showing in the
display?

The signal strength indicator
should have at least one
segment showing. If it does not,
move to an area with a stronger
signal to use your phone.

Is the earpiece
volume too low?

While on a call, scroll up.