Gateway E-826R - Manual (Page 93)

Appendix A: Logs www.gateway.com
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Basic information logs
Whenever any system or application actions occur, the autoloader or tape drive
generate logs recording the actions. You can use some of these logs to
troubleshoot errors. These logs are described in Chapter 5
“Troubleshooting
your Autoloader” . The other logs contain diagnostic and history information
and are explained in this section.
This section describes the logs for the autoloader and the tape drive. It contains
a description of each log type including the log's block descriptor and field
descriptions.
Log descriptions
The autoloader and tape drive generate different types of logs. Autoloader logs
provide information if the error relates to data cartridge movement. Tape drive
logs provide information on the tape drive's read/write performance.
Although there are several types of logs, all of them have the same basic format
and are interpreted in the same manner.
Autoloader logs
The autoloader generates four types of logs.
■ “Soft logs” on page 91
■ “Update logs” on page 92
■ “Boot logs” on page 92
The last type of log, the Hard Error log, is used for troubleshooting purposes
and are described in
“Hard error log display” on page 74 .
You can retrieve and view each of the six log types through different methods.
The following table indicates the ways in which you can retrieve each log type.
Log Type http Front Panel SCSI
Soft Yes Yes No
Update Yes Yes No
Boot Yes No No
Hard Yes Yes Yes