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Error codes – Gateway E-826R User Manual

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Error codes

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89

The logs contain three main fields.

Error codes

Error codes appear as eight-character strings made up of either letters or
numbers for a total of 32 bits.

Field

Description

Time Stamp

The time the event occurred. This field helps correlate the event with a possible
application interruption. If the autoloader is unable to acquire the correct time/date
from the Simple Network Time Protocol (SNTP) server, or the front panel, the time
stamp contains values indicating the power cycle number and the time an entry
was written relative to that power cycle, listed as power on hours (POH).
The autoloader has no internal real-time clock and requires the user to set the time
of day from the front panel or acquire time through the network interface through
an SNTP server.

Error Code

The type of error or action to which the event is related. This field helps identify
what caused the event to occur (see

“Error codes” on page 89

).

Context

The event’s software register information.

Field

Description

Recovery Action

Defines what the autoloader does, based on the event that occurred.
If the value is 0, the autoloader continues operations because this is typically a soft,
recoverable event, or an event that is just recording an action for when the development
team may be working on enhancements.
If the value is other than 0, then you must reboot the autoloader in order to recover from
the event. The reboot happens automatically.

Task ID: Defines what firmware task was being performed at the time of the event.

Task ID (in Hex)

Description

00

System Timer

01

Loader Manager

02

Picker

03

Magazine Left

04

Magazine Right

07

Drive Manager

08

Barcode Reader

09

Front Panel

0A

IP

0B

Diagnostic

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