HP XE3 User Manual

Page 91

HP OmniBook XE3

Troubleshooting and Diagnostics

3-21

Code

Suggestions

0265h

Check hard disk connection. Replace the hard
disk. Replace the motherboard.

0275h

Replace the hard disk.

0280h

Check hard disk connection. Replace the hard
disk. Replace the motherboard.

0281h

Replace the hard disk.

0290h

Repeat the test.

0293h,
0295h –
0296h

Replace the hard disk.

02AAh

Check hard disk connection. Replace the hard
disk. Replace the motherboard.

02CCh

Re-enter the drive parameters and repeat the
test, Run BIOS Setup and check the hard disk
type. Replace the hard disk. Replace the
motherboard.

02EEh

Run BIOS Setup and temporarily select a drive
type that has more than 200 cylinders, then
repeat the test.

02F1h

Reformat the hard disk. Recreate the Hibernate
partition, then run FDISK to partition the hard
disk.

02F3h

Run SCANDISK or equivalent. Reformat the
hard disk. If necessary, recreate the Hibernate
partition, then run FDISK to partition the hard
disk.

02F4h –
02F5h

Reformat the hard disk. If necessary, recreate
the Hibernate partition, then run FDISK to
partition the hard disk.

02FFh

Check hard disk connection. Replace the hard
disk. Replace the motherboard.

9602h –
9607h

(See Hard Disk Tests at end of table.)

Floppy Disk Tests

0301h –
0304h

Replace the floppy drive. Replace the
motherboard.

0305h

Run the Floppy Disk Controller test. Make sure
the floppy diskette is fully inserted in the drive.
Make sure the drive is properly installed.
Replace the diskette. Replace the floppy drive.
Replace the motherboard.

0306h

Replace the floppy drive.

0307h –
030Bh

030Ch

Replace the floppy drive.

Keyboard Tests

0400h –
0401h

Replace the motherboard.

0410h –
0414h

Check the keyboard ribbon cable connection.
Replace the keyboard. Replace the
motherboard.

0415h

Replace the keyboard. Replace the
switchboard PCA. Replace the motherboard.

0416h –
0418h

Replace the keyboard. Replace the
motherboard.

Code

Suggestions

Serial Port Tests

0601h

For the external loopback test, make sure the
loopback connector is installed and constructed
properly. For the external or internal loopback
test, replace the motherboard.

0602h

Replace the motherboard.

0603h

For the external loopback test, make sure the
loopback connector is installed and constructed
properly. For the external or internal loopback
test, replace the motherboard.

0604h –
0605h

Replace the motherboard.

0606h

For the external loopback test, make sure the
loopback connector is installed and constructed
properly. For the external or internal loopback
test, replace the motherboard.

0607h

Make sure the loopback connector is installed
and constructed properly. Replace the
motherboard.

0608h –
0617h

Replace the motherboard.

Parallel Port Tests

0701h

For the external loopback test, make sure the
loopback connector is installed and constructed
properly. For the external or internal loopback
test, replace the motherboard.

0702h

Replace the motherboard.

0704h –
0706h

Replace the motherboard.

0707h

Connect the loopback connector.

0708h

Replace the motherboard.

Audio Tests

0801h –
0805h

Check the speaker connection. Replace the top
case. Replace the motherboard.

0806h,
0816h

If external speakers are being used, make sure
the speakers are properly connected. Rerun
the test. Replace the speakers that fail this test
repeatedly.

08C0h –
08C2h

Check the speaker connections. Replace the
top case. Replace the motherboard.

08D0h

Replace the motherboard.

08E0h –
08E4h

Replace the motherboard.

08F0h –
08F3h

Replace the motherboard.

Video Tests

0900h –
0905h

Replace the video PCA. Replace the
motherboard.

0911h

If this test fails on the internal display, replace
the video PCA; replace the motherboard.

0912h –
0913h

Replace the video PCA. Replace the
motherboard.

0920h

Replace the video PCA. Replace the
motherboard.

0931h –
0933h

Replace the video PCA. Replace the
motherboard.