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Troubleshooting – HP XE3 User Manual

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Troubleshooting and Diagnostics

HP OmniBook XE3

Troubleshooting

The suggestions in this section can help isolate and repair the cause of a problem. To ensure quality
repair, HP recommends that you follow the basic troubleshooting steps shown in the illustration
below.

Figure 3-1. Basic Troubleshooting Steps

Check the customer’s description
of the problem and any supporting
information.

Try to duplicate the customer’s
problem.

Troubleshoot the problem using
- Diagnostic tools.
- Troubleshooting suggestions.

Verify the repair by testing the
functionality of the complete unit.