HP XE3 - Manual (Page 90)

3-20 Troubleshooting and Diagnostics HP OmniBook XE3
Interpreting the Results
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The following table lists test groups, error codes, and suggestions for follow-up actions. Consider
these suggestions in combination with other troubleshooting information.
Table 3-1. DiagTools Error Codes
Code Suggestions
System Tests
0001h –
0008h Make sure the CPU module is seated properly.
Replace the CPU module.
0009h Replace the CPU module. Replace the
motherboard.
0010h –
0016h Make sure the CPU module is seated properly.
Replace the CPU module.
001Eh Make sure the CPU module is seated properly.
Replace the CPU module. Replace the
motherboard.
0020h –
002Fh Make sure the CPU module is seated properly.
Replace the CPU module.
0030h –
0032h Replace the motherboard.
0040h Replace the motherboard.
0041h Run BIOS Setup and check IRQ assignments
for all devices.
0050h –
0052h Replace the motherboard.
0060h –
0063h Replace the motherboard.
0070h Replace the motherboard.
0071h –
0076h Reset the notebook, then run BIOS Setup and
check settings. Replace the motherboard.
0077h Replace the motherboard.
0078h Reset the system, then run BIOS Setup and
check settings. Replace the motherboard.
0079h Replace the motherboard.
0083h –
008Ah Replace the motherboard.
00C0h –
00CCh Replace the CPU module.
Memory Tests
The addresses below are absolute (32-bit) addresses,
and are not in the segment:offset format.
0100h –
0102h Replace the motherboard.
0120h Replace the SDRAM module (each 01000000h
represents 16 MB). Replace the motherboard.
0130h Test with cache off. Replace the SDRAM
module (each 01000000h represents 16 MB).
Replace the motherboard.
0131h Replace the SDRAM module (each 01000000h
represents 16 MB). Replace the motherboard.
0132h Replace the SDRAM module (each 01000000h
represents 16 MB).
0135h –
0137h Replace the SDRAM module (each 01000000h
represents 16 MB).
0140h –
0150h Replace the SDRAM module (each 01000000h
represents 16 MB). Replace the motherboard.
Code Suggestions
0160h Remove all but one SDRAM module and repeat
the test. Check the CPU module for shorts.
Replace the CPU module. Replace the
motherboard.
0170h –
0172h Replace the motherboard.
0180h Replace the SDRAM module (each 01000000h
represents 16 MB). Replace the motherboard.
0181h Enable external cache memory through BIOS
Setup. Replace the CPU module.
0182h Unload HIMEM.SYS or any programs using the
extended memory allocated by HIMEM.SYS.
0183h Check installation of the SDRAM module.
Replace the SDRAM module. Replace the
motherboard.
0184h Check installation of the SDRAM module.
Replace the SDRAM module. Replace the CPU
module. Replace the motherboard.
0190h –
01A0h Replace the SDRAM module (each 01000000h
represents 16 MB). Replace the motherboard.
01A1h –
01A4h Replace the CPU module.
01B0h Test with cache off. Replace the SDRAM
module (each 01000000h represents 16 MB).
Replace the motherboard.
01B1h Replace the SDRAM module (each 01000000h
represents 16 MB). Replace the motherboard.
01B2h Replace the SDRAM module (each 01000000h
represents 16 MB).
01B3h Replace motherboard.
Hard Disk Tests
0201h Replace the hard disk. Replace the
motherboard.
0202h,
0204h Check test parameters and repeat the test.
Replace the hard disk.
0205h Replace the motherboard.
0207h Run BIOS Setup and check the hard disk type.
Check the hard disk connection. Replace the
hard disk. Replace the motherboard.
0208h –
0209h Transient DMA error. Repeat the test.
020Ah –
0211h Repeat the test. Run SCANDISK or equivalent.
0220h Replace the motherboard.
0240h Replace the hard disk. Replace the
motherboard.
0252h,
0254h Re-enter test parameters and repeat the test.
Replace the hard disk.
025Ah,
0260h Repeat the test. Run SCANDISK or equivalent,
Replace the hard disk.