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Suggestions for troubleshooting – HP XE3 User Manual

Page 74

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3-4

Troubleshooting and Diagnostics

HP OmniBook XE3

Suggestions for Troubleshooting

Table 3-1. Scope of Diagnostic Tools

Function

DiagTools

Power-On
Self-Test

Sycard
PCCtest 450

DMI/TopTools
(if installed)

BIOS Setup

Bootup

Tests

Describes

Configures

Processor

Tests
(System menu)

Tests

Describes

Memory

Tests
(Memory menu)

Tests

Describes

Describes

Battery

Describes

Display

Tests
(Video menu)

Describes

Hard disk

Tests
(IDE menu)

Tests

Describes

Configures

Floppy drive

Tests
(FDD menu)

Tests

Describes

Describes

Keyboard

Tests
(KBD menu)

Tests

Describes

Audio

Tests (System,
Misc menus)

Configures

Serial

Tests*
(Misc menu)

Describes

Configures

Parallel

Tests*
(Misc menu)

Describes

Configures

LAN

Tests**
(User menu)

Describes

Modem

Tests**
(User menu)

Infrared

Tests

(Misc menu)

Describes

Configures

PS/2 port

Tests

(KBD,

Misc menus)

USB

Tests

(USB menu)

Describes

Docking port

Tests
(using docks)

PCMCIA

Tests
(Misc menu)

Tests

Describes

AC adapter

Status

Docking
products

Tests ports and
internal bus

Status

Configures

CD-ROM
drive

Tests
(IDE menu)

Tests (with
boot CD)

Describes

Configures

Other plug-in
modules

Describes

*

The diagnostic test is more thorough if you use a loop-back connector.

** 3Com modem only; the test checks only the internal hardware up to the mini-PCI card, and does

not check the mini-PCI panel or any external cabling.

Use an appropriate external device to exercise the port. See the help text for the tests in the menu.