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Support provider for hp simple backup – HP DVD100I User Manual

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Technical Support Solutions Guide 10/25/01

HP Simple Backup

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Support Provider for HP Simple Backup

First Tier Support is provided by Hewlett-Packard.

Second Tier Support is provided by VERITAS.

Error reading data from file
system

• File or directory may be corrupted. Recommend

running ScanDisk on that drive prior to backup.

• You may not have proper read access to that file

or directory (i.e. Windows NT security
permission).

File/directory not found

File or directory was missing during backup. The
files or directories selected for backup may have
been moved or deleted by another application. If
you would like these files backed up, locate them
and perform a Custom Backup on these files.

Error creating file/directory

• File may be in use. Make sure the file you are

restoring is not open or running.

• You may not have proper write access to that file

or directory (i.e. Windows NT security
permission).

• The hard disk you are restoring to may be

corrupted. Recommend running ScanDisk on
that drive prior to restore.

File/directory missing or
corrupt during backup

These files or directories were not successfully
backed up due to one or more of the errors above.
Therefore, they are not available for restore on the
backup media. This is simply a warning. To avoid
receiving these errors in the future, follow the
instructions above.

Error/Warning

Description

File/directory busy or
access denied during
backup

These files or directories were not successfully
backed up due to one or more of the errors above.
Therefore, they are not available for restore on the
backup media. This is simply a warning. To avoid
receiving these errors in the future, follow the
instructions above.

Error/Warning

Description

Product Information

Drive Specifications

Interfaces

Installation and Configuration

Drive Operation

Tips and Techniques

Software

Maintenance

Troubleshooting

Warranty and Support

Release Notes

Discontinued Products