Hand Held Products DOLPHIN 9500 - Manual (Page 120)

Error Message Resolution Guide
Message Reason Solution Reference Tech Note
ame Server\nNot Set; NAME SERVER not e Unit with the
n Name Server\nQuery Memory error on the Mobile Unit nit memory or
me Server\nQuery Sending nit out of the coverage access point,
Troubleshoot the customer’s
environment.
T1171, T1187 and
T1194
Domain Name Server\nQuery Receive
Error; Mobile Unit out of the coverage
area.
radio, host or network issue.
stomer’s
T1171, T1187 and
T1194
Domain Name Server\nUnavailable; Could not connect to the DOMAIN
ERVER.
Most likely a range, access point,
rk issue.
environment.
T1113, T1114, T1161,
T1171, T1187 and
T1194
g\nparameter file; t load the parameter file. onfiguration files.
pen\ntelnet interface; t Telnet. files.
\mtelnet options; t use the Telnet onfiguration files.
etting mismatch\nReload n program selected is not
compatible with the configuration
file on the Mobile Unit.
on and
on the Mobile Unit then reload the
Mobile Unit with the proper emulation
and configuration files.
Domain N DOMAIN
configured. Configure the Mobil
correct network IP information. ---
Domai
Error; Memory Expand the Mobile U
return the Mobile Unit for repair. ---
Domain Na
Error; Mobile U
area. Most likely a range,
radio, host or network issue. T1113, T1114, T1161,
Most likely a range, access point,
Troubleshoot the cu
environment.
T1113, T1114, T1161,
NAME S radio, host or netwo
Troubleshoot the customer’s
Error loadin Could no Reload the correct c ---
Could not o Could no Reload the program ---
Could not set Could no
configuration. Reload the correct c ---
Setup file\ns
Setup; Emulatio Remove the emulati
configuration files. Run clear Telnet ---
4-12 Supported Equipment Manual
• January, 2006