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Hand Held Products DOLPHIN 9500 User Manual

Page 114

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Error Message Resolution Guide

Message

Reason

Solution

Reference Tech Note

eded.\n Session

Ended;

authorization issue.

the correct

number of licenses for the number of
Mobile Units you are using.

Primary Unavailable\nTrying Alternate; First Host IP address not available

trying the remaining addresses in
the Host list.

APMAC.DAT Error\nSession Ended;

User Count Exce

Possible

Verify that you have


Verify the host address.

---

---

Access point Media Access Control
error.

radio, host or network issue.
Troubleshoot the customer’s

T1171, T1187 and
T1194

MUIP.DAT Error\nSession Ended;

Mobile Unit IP Error.

Most likely a Mobile Unit network

eshoot the

T1113, T1114, T1161,
T1171, T1187 and
T1194

Missing Subnet IP\nSession Ended;

Mobile Unit IP Netmask Error.

Most likely a Mobile Unit network

eshoot the

customer’s environment.

T1113, T1114, T1161,
T1171, T1187 and
T1194

File;

ssing.

uration files are

is a hardware failure.

found;

files are missing.

.

ng\n\nReplace

gh power to operate the

with a fully

nPress any key\nTo Edit

configured your target

host IP

Unable to Allocate\nFont Memory;

Mobile Unit does not have enough
memory to load the fonts.

Reduce the fonts in use or expand the
memory in the Mobile Unit.

---

Most likely a range, access point,

environment.

T1113, T1114, T1161,

setting issue. Troubl
customer’s environment.

setting issue. Troubl

Error Opening

File is mi

Verify that the config
on the Mobile Unit. Or perhaps there

---

Telnet API\nnot

Program

Reload program files

---

Battery Low Warni
Battery Soon;

Not enou
Mobile Unit.

Replace the battery
recharged battery.

---

No Host List.\
Host IP's;

Have not
hosts.

Configure the target
addresses.

---

4-6

Supported Equipment Manual

January, 2006

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