Hand Held Products DOLPHIN 9500 - Manual (Page 112)

Error Message Resolution Guide
Message Reason Solution Reference Tech Note
ing Data; nit out of the coverage
area.
access point,
radio, host or network issue.
Troubleshoot the customer’s T1171, T1187 and
T1194
TIMEOUT\n\nReceiving Data; Mobile Unit out of the coverage
area. Most likely a range, access point,
radio, host or network issue.
stomer’s
T1113, T1114, T1161,
T1171, T1187 and
T1194
Host Received Data\nAwaiting App Mobile Unit has sent and received
wledgement from the IP
stack and is waiting for the
application to return data.
Most likely a host or network issue.
stomer’s
environment. Probable causes are
Database record locking, application
t failure or
T1113, T1114, T1161,
T1171, T1187 and
T1194
* WAITING TO SEND *; Mobile Unit out of the coverage
area. Most likely a range, access point,
radio, host or network issue.
stomer’s
environment.
T1113, T1114, T1161,
T1171, T1187 and
T1194
g\nMAC t obtain the Mac Address
from the Mobile Unit.
driver or stack
manufacturer.
Invalid TIP Command; Bad internal protocol. Notify Connect over the WEB incident ---
Session Ended\nBy User or Host; User, Host, application or network
has ended the session. If the user did not end the session,
Troubleshoot the customer’s
environment.
T1113, T1114, T1161,
T1171, T1187 and
T1194
Bad Protocol detected.
or faulty transceiver. Also, will receive
this if the Mobile Unit is in the wrong
mode for server operation.
TIMEOUT\n\nSend Mobile U Most likely a range,
environment.
T1113, T1114, T1161,
Troubleshoot the cu
environment.
Reply!; an ackno Troubleshoot the cu
program failure, Hos
network failure.
Troubleshoot the cu
TCP Error Readin
Address.\nREBOOT MOBILE UNIT; Could no Possible hardware,
problem Contact the Mobile Unit ---
reporting system.
most likely host or network issues.
Server Packet Error; Usually a result of bad cabling, power ---
4-4 Supported Equipment Manual
• January, 2006