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Hand Held Products DOLPHIN 9500 User Manual

Page 118

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Error Message Resolution Guide

Message

Reason

Solution

Reference Tech Note

CRADLE;

Mobile Unit from the

cradle.

DLE BUS;

g to access the cradle

through the serial port you have
configured.

Of Range;

ut of the coverage area.

access point or

radio issue. Troubleshoot the
customer’s environment.

T1171, T1187 and
T1194

Connection Refused\nBy Host;

connected to the target host

but the host disconnected you.

the correct Mobile Unit type and New
environment variable set. Fallback to

connection.

Connection Timed Out;

You connected to the host but did

in the appropriate time so

the host disconnected you.

Modify the Host parameters for login.

---

Connection Failed\nHost Not

ing;

Could not connect to the Host.

Most likely a range, access point,

rk issue.

environment.

T1113, T1114, T1161,
T1171, T1187 and
T1194

iled\nHost Unreachable;

t connect to the Host.

access point,

radio, host or network issue.
Troubleshoot the customer’s

T1171, T1187 and
T1194

Mobile Unit Out\nOf Range,
Unable\nTo Transmit;

Mobile Unit out of the coverage
area.

Most likely a range, access point,
radio, host or network issue.

stomer’s

T1113, T1114, T1161,
T1171, T1187 and
T1194

REMOVE FROM

Remove

Advisory message.

---

ACQUIRING CRA

Attemptin

Advisory message.

---

Printer Out\n

Printer o

Most likely a range,


Verify that the configuration file has

T1113, T1114, T1161,

You

the Connect Default to verify the

---

not logon

Respond

radio, host or netwo
Troubleshoot the customer’s

Connection Fa

Could no

Most likely a range,

environment.

T1113, T1114, T1161,

Troubleshoot the cu
environment.

4-10

Supported Equipment Manual

January, 2006

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