Hand Held Products DOLPHIN 9500 - Manual (Page 111)

Error Message Resolution Guide
Message Reason Solution Reference Tech Note
OT
T1171, T1187 and
T1194
MOBILE UNIT;
gs are
correct T1171, T1187 and
RF Send ERROR.\nREBOOT MOBILE
UNIT; int,
he customer’s
61,
T1171, T1187 and
T1194
RF Receive ERROR.\nREBOOT
MOBILE UNIT; Could not Receive. Most likely a range, access point,
radio, host or network issue.
environment.
T1113, T1114, T1161,
T1171, T1187 and
T1194
OOT t run the RF Survey. access point,
Troubleshoot the customer’s
environment.
T1171, T1187 and
T1194
MOBILE UNIT;
Have been trying to contact the
host for the radio timeout period (2
minutes default).
radio, host or network issue.
Troubleshoot the customer’s T1171, T1187 and
T1194
REBOOT MOBILE UNIT; Reboot the Mobile Unit do to loss
of connection. Most likely a range, access point,
radio, host or network issue.
environment.
T1113, T1114, T1161,
T1171, T1187 and
T1194
(Y/N)?;
Connection ERROR.\nREBO
MOBILE UNIT; Could not Connect. Verify that your Network settings are
correct and you are in the correct
mode using the correct Port. T1113, T1114, T1161,
Disconnect ERROR.\nREBOOT Could not Disconnect. Verify that your Network settin
correct and you are in the
mode using the correct Port.
Most likely a range, access po
radio, host or network issue.
Troubleshoot t T1113, T1114, T1161,
T1194
T1113, T1114, T11 Could not Send.
environment.
Troubleshoot the customer’s
RF Check ERROR.\nREB
MOBILE UNIT; Could no Most likely a range,
radio, host or network issue. T1113, T1114, T1161,
RF Timeout ERROR.\nREBOOT Most likely a range, access point,
environment.
T1113, T1114, T1161,
Troubleshoot the customer’s
Retry Try again. Try to send or receive again, or
perhaps ensure that the printer is
cabled to the Mobile Unit and is on.
---
Supported Equipment Manual
• January, 2006 4-3