HP VECTRA VL800 - Manual (Page 62)

3 Troubleshooting Your HP PC
Image Creation and Recovery CD-ROM
62
Performing a Recovery or Downgrade (Windows 2000 to Windows NT4)
❒ The PC model must match the CD-ROM (the CD-ROM is locked to a
specific PC model).
❒ Backup all data files and, if necessary, software applications.
❒ It is recommended upgrading to the latest BIOS version.
❒ Setup program settings: Clear any BIOS-level passwords. In the Security
menu, set all Hardware Protection items to “Enabled” or “Unlocked” (if
applicable). Check also that Booting from the CD-ROM is enabled; in the
Boot menu, the CD-ROM drive is configured to boot before the hard disk
drive in the Boot Device Priority List.
❒ Ensure that you have the Certificate of Authenticity from Microsoft
available. (This may be a label on the side of your PC.)
Running HP e-DiagTools
❒ The PC model must match the CD-ROM (the CD-ROM is locked to a
specific PC model).
❒ CD-ROM drive has been configured to boot before the hard disk drive.
Performing a Full Recovery
Depending on the hardware configuration, a full system recovery should
take from 30 minutes to 2 hours.
NOTE Remember, this procedure will erase everything from the hard disk drive
(primary partition if defined). Ensure that all data files and software
applications have been saved.
1 Shutdown the Operating System and switch-off your PC.
2 Remove any non-standard components that were added after you
received the PC to restore the PC to its original factory configuration.
3 Insert the recovery CD-ROM into the CD-ROM drive and start the PC.
4 Press the F8 key and select the CD-ROM to boot first.
5 The computer will boot from the CD-ROM and display a DOS-style
menu. Select the option to recover the hard disk drive.
In some cases, you might have to go through the menu item “Partitioning
& Formatting”. In this case, there are two options:
• Automatic (recommended).
• Custom (for advanced users only).
Unless you have a specific requirement, select Automatic.