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If your pc does not start properly, If your pc has a hardware problem – HP VECTRA VL800 User Manual

Page 56

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3 Troubleshooting Your HP PC

If Your PC Does Not Start Properly

56

If Your PC Does Not Start Properly

If Your PC Has a Hardware Problem

The PC Doesn’t Power On

Check that...

How

The PC’s power cord is correctly connected.

Connect the power cord to a working grounded power outlet and the PC.

The Power Button LED Flashes RED

Check that...

How

The internal hardware components are correctly installed.

Refer to the Troubleshooting Guide available from HP’s web site at:

www.hp.com/go/vectrasupport

The Power-On Self Test Results In an Error,

The Power Button LED Flashes Red, or

The PC Doesn’t Start and Makes a Noise or Beeps

An on-screen error message or a beep sequence when the PC starts up means there is a configuration problem with your PC.

Check that...

How

The part of your configuration for which the Power-On Self Test has
detected an error.

Refer to "Pre-Boot Diagnostics", on page 58.

Refer to the Troubleshooting Guide available from HP’s web
site at:

www.hp.com/go/vectrasupport

The Monitor Doesn’t Work...

The PC’s power indicator light works but the monitor remains blank.

Check that...

How

The monitor is switched ON (LED is on).

Refer to the monitor manual for an explanation of the LED signals (green,
orange, or blinking).

The monitor’s power cord is correctly connected.

Connect the power cord – ensure it is plugged into a working grounded power
outlet and into the monitor.

The monitor’s brightness and contrast settings are
correctly set.

Check the settings using the monitor’s OSD (on-screen display) or using
controls on the front of the monitor.

You see an image during boot but then the screen goes blank or unstable.

Check that...

How

The monitor settings in your PC are compatible with
your monitor.

Windows NT: Enter VGA mode when prompted during start-up, then
reset the resolution.

Windows 98: Restart the PC. When the HP screen is displayed, press

F8

and then start the PC in safe mode. Double-click on the

Display icon in

your PC’s Control Panel

,

then click on the

Settings

button. Use the

sliding control to reset the resolution.