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Clear jams...............................................................................................................................111
Clear a jam in the device..................................................................................................111Tips for avoiding jams.......................................................................................................112
Errors (Windows)....................................................................................................................112
Printhead Problem - The printhead appears to be missing or damaged..........................113Incompatible Printhead.....................................................................................................113Printhead problem and advanced printhead maintenance...............................................113
Printhead problem - The following printhead has a problem......................................113Advanced printhead maintenance..............................................................................113
Device Disconnected........................................................................................................118Ink Alert.............................................................................................................................118
HP recommends you have a replacement available for when print quality becomesno longer acceptable..................................................................................................119The amount of ink in the following cartridge may be low enough to cause poor printquality and cartridge changes may be required soon. HP recommends you havereplacement cartridges available to install when print quality is no longeracceptable..................................................................................................................119Ink system failure........................................................................................................119
Cartridge Problem.............................................................................................................120
The following cartridge appears to be missing or damaged.......................................120Cartridge(s) in Wrong Slot - The following cartridges are in the wrong slots..............120
Cartridge Problem.............................................................................................................120Paper Mismatch................................................................................................................120The cartridge cradle cannot move....................................................................................120Paper Jam........................................................................................................................121The printer is out of paper................................................................................................121Incompatible Cartridge(s).................................................................................................121
The following cartridge is not intended for use in this printer.....................................121The following cartridges are not intended for use in this printer as it is currentlyconfigured...................................................................................................................121
Printer Offline....................................................................................................................121Printer Paused..................................................................................................................122Document failed to print....................................................................................................122Previously used genuine HP cartridge.............................................................................122Ink Service Capacity Warning..........................................................................................122General printer error.........................................................................................................122
6 Control-panel lights reference
Interpreting control-panel lights..............................................................................................124
A HP supplies and accessories
Order printing supplies online.................................................................................................131Accessories............................................................................................................................131Supplies..................................................................................................................................131
Ink cartridges....................................................................................................................132HP media..........................................................................................................................132
B Support and warranty
Obtain electronic support........................................................................................................133
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