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Solve wireless problems.........................................................................................................102
Basic wireless troubleshooting.........................................................................................102Advanced wireless troubleshooting..................................................................................103
Make sure your computer is connected to your network............................................103Make sure that the HP device is connected to your network......................................105Check to see if the firewall software is blocking communication................................105Make sure the HP device is online and ready............................................................106Your wireless router is using a hidden SSID..............................................................106Make sure the wireless version of the HP device is set as the default printer driver(Windows only)...........................................................................................................106Make sure the HP Network Devices Support service is running (Windows only).......107Add hardware addresses to a wireless access point (WAP)......................................107
Troubleshoot installation issues.............................................................................................108
Hardware installation suggestions....................................................................................108Software installation suggestions.....................................................................................109Solve network problems...................................................................................................110
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