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HP Officejet 6000 User Manual

Page 83

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A blank page came out while printing

Try the following solutions to resolve the issue. Solutions are listed in order, with the most
likely solution first. If the first solution does not solve the problem, continue trying the
remaining solutions until the issue is resolved.

Solution 1: Remove any extra pages or lines at the end of the document

Solution 2: Load paper in the input tray

Solution 3: Check the ink levels

Solution 4: Clean the printhead

Solution 5: Load paper in the input tray

Solution 1: Remove any extra pages or lines at the end of the document

Solution: Open the document file in your software application and remove any extra
pages or lines at the end of the document.

Cause: The document you were printing contained an additional blank page.
If this did not solve the issue, try the next solution.

Solution 2: Load paper in the input tray

Solution: If the product has only a few sheets remaining, load more paper in the
input tray. If there is plenty of paper in the input tray, remove the paper, tap the stack
of paper against a flat surface, and reload the paper into the input tray.
For more information, see:

Load media

Cause: The product picked up two sheets of paper.

Solution 3: Check the ink levels

Solution: The ink cartridges may be running low on ink.
Cause: Ink levels are too low.

Solution 4: Clean the printhead

Solution: Complete the printhead cleaning procedure. For more information, see

Clean the printhead

. The printhead may need to be cleaned if the printer was turned

off improperly.

NOTE: Turn off the HP Printer by pressing the Power button located on the
product. Wait until the Power light turns off before unplugging the power cord or
turning off a power strip. If you improperly turn off the HP Printer, the print carriage
might not return to the correct position causing problems with the ink cartridges
and print quality issues.

Cause: The printhead was clogged.

Print troubleshooting

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