HP MediaSmart SLC3760N - Manual (Page 99)

Tr
oubleshooting
Troubleshooting 87
Picture quality questions
Remote control questions
Picture quality symptom Remedy
Part of my picture is cut off, or the
picture is not centered. Check the position adjustment settings, and adjust the screen settings
accordingly.
My picture image is too large or
too small. Press the Aspect button on the remote control, and adjust properly.
My picture is unstable. Verify that the external device resolution setting is correct. Adjust to the
appropriate resolution.
There are bright spots on my screen. In some cases, an LCD panel may have pixels that do not operate
properly. This is common to all LCD displays used in products supplied
by all vendors and is not specific to this product.
Remote control symptom Remedy
The remote control does not work. Check the following, and try the proposed solution:
■ Batteries are inserted with polarity aligned.
■ Make sure the remote control batteries are fresh. If they are worn out,
replace the batteries with new batteries.
■ Make sure the remote control is within correct operating range.
■ Make sure the remote sensor window is not under too much light,
direct sunlight, or strong artificial light.
■ Make sure there are no obstacles; check that there is nothing between
the remote control and the sensor window on the display.
■ Make sure the remote control is aimed at your TV and is not farther
than 16.4 feet (5 meters) away.
The remote control does not control
other home entertainment equipment. ■ Try all listed codes for the equipment brands being set up, or try
programming the remote control using the auto setup mode. Refer to
“Programming the remote control for a home entertainment device”
on page 41.
■ Make sure the equipment can be operated with an infrared remote
control.