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Troubleshooting, Power supply recording/playback, Power supply – Sony ZV-1F Vlogging Camera (Black) User Manual

Page 144: Recording/playback

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144

Troubleshooting

Power supply

Symptom

Cause

Solution

The camcorder does not
power on.

No battery pack is mounted and no
power is supplied to the DC IN
connector.

Mount a battery pack

(page 20)

or connect to AC

power using an AC adapter

(page 21)

.

The battery pack is completely
exhausted.

Replace the battery pack with a fully charged one

(page 20)

.

The power supply cuts
while operating.

The battery pack becomes exhausted.

Replace the battery pack with a fully charged one

(page 20)

.

The battery pack becomes
exhausted very quickly.

The ambient temperature is very low.

This is due to the battery characteristics and is
not a defect.

The battery pack is inadequately
charged.

Recharge the battery pack

(page 20)

.

If the battery pack is soon exhausted even after
you charged it fully, it may comes to the end of
its life. Replace it with a new one.

Recording/playback

Symptom

Cause

Solution

Recording does not start
when you press the record
button.

The memory card is write-protected.

Release the write-protection, or replace the card
with a non-protected memory card.

The memory card is full.

Replace the card with one having sufficient
space.

The memory card needs restoration.

Restore the memory card

(page 25)

.

Audio recording is not
possible.

The audio recording level is set to the
minimum level.

Adjust the audio recording level

(page 33)

.

The recorded sound is
distorted.

The audio level is too high.

Adjust the audio recording level

(page 33)

.

The recorded sound has a
high noise level.

The audio level is too low.

Adjust the audio recording level

(page 33)

.

When an external microphone is selected, also
adjust the INPUT MIC Reference setting under
Audio Input in the Audio menu

(page 96)

.

Clips cannot be played
back.

The clip is being edited.

An error or warning may not be displayed
depending on the status of the camcorder. This is
not a malfunction.

The clip is being recorded on another
device.

Clips cannot be played back if you have modified
file names or folders, or if the clip is in use on a
computer. This is not a malfunction.