ProSoft Technology 5228-DFNT-HART User Manual
Page 99
ProLinx-HART ♦ ProLinx Gateway
Support, Service & Warranty
HART Master with Analog I/O
Driver Manual
ProSoft Technology, Inc.
Page 99 of 104
October 13, 2011
5.2
LIMITED WARRANTY
This Limited Warranty ("Warranty") governs all sales of hardware, software, and other
products (collectively, "Product") manufactured and/or offered for sale by ProSoft
Technology, Incorporated (ProSoft), and all related services provided by ProSoft,
including maintenance, repair, warranty exchange, and service programs (collectively,
"Services"). By purchasing or using the Product or Services, the individual or entity
purchasing or using the Product or Services ("Customer") agrees to all of the terms and
provisions (collectively, the "Terms") of this Limited Warranty. All sales of software or
other intellectual property are, in addition, subject to any license agreement
accompanying such software or other intellectual property.
5.2.1 What Is Covered By This Warranty
a) Warranty On New Products: ProSoft warrants, to the original purchaser, that the
Product that is the subject of the sale will (1) conform to and perform in
accordance with published specifications prepared, approved and issued by
ProSoft, and (2) will be free from defects in material or workmanship; provided
these warranties only cover Product that is sold as new. This Warranty expires
three (3) years from the date of shipment for Product purchased on or after
January 1st, 2008, or one (1) year from the date of shipment for Product
purchased before January 1st, 2008 (the "Warranty Period"). If the Customer
discovers within the Warranty Period a failure of the Product to conform to
specifications, or a defect in material or workmanship of the Product, the
Customer must promptly notify ProSoft by fax, email or telephone. In no event
may that notification be received by ProSoft later than 39 months from date of
original shipment. Within a reasonable time after notification, ProSoft will correct
any failure of the Product to conform to specifications or any defect in material or
workmanship of the Product, with either new or remanufactured replacement
parts. ProSoft reserves the right, and at its sole discretion, may replace
unrepairable units with new or remanufactured equipment. All replacement units
will be covered under warranty for the 3 year period commencing from the date of
original equipment purchase, not the date of shipment of the replacement unit.
Such repair, including both parts and labor, will be performed at ProSoft’s
expense. All warranty service will be performed at service centers designated by
ProSoft.
b) Warranty On Services: Materials and labor performed by ProSoft to repair a
verified malfunction or defect are warranteed in the terms specified above for new
Product, provided said warranty will be for the period remaining on the original
new equipment warranty or, if the original warranty is no longer in effect, for a
period of 90 days from the date of repair.