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TA Triumph-Adler DC 2325 User Manual

Page 183

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Troubleshooting

OPERATION GUIDE

6-3

6

Printouts are dirty.

Is the platen or the document
processor dirty?

Clean the platen or the document
processor.

5-2

Is the transfer roller dirty?

Brush the transfer roller clean.

5-5

Images are skewed.

Are the originals placed
correctly?

When placing originals on the
platen, align them with the original
size indicator plates.

2-49

When placing originals in the
optional document processor, align
the original width guides securely
before placing the originals.

2-49

Is the paper loaded
correctly?

Check the position of the paper
width guides.

2-50

Paper often jams.

Is the paper loaded
correctly?

Load the paper correctly.

2-35

Is the paper of the supported
type? Is it in good condition?

Remove the paper, turn it over, and
reload it.

2-35

Is the paper curled, folded or
wrinkled?

Replace the paper with new paper.

2-35

Are there any loose scraps or
jammed paper in the
machine?

Remove any jammed paper.

6-12

Printouts from the
document processor
have black lines.

Is the slit glass dirty?

Clean the slit glass.

5-3

Printouts are
wrinkled.

Is the paper separator of the
paper feed unit dirty?

Clean the paper separator.

5-4

Cannot print.

Is the machine plugged in?

Plug the power cord into an AC
outlet.

Is the machine powered on?

Turn on the main power switch.

3-2

Is the printer cable
connected?

Connect the correct printer cable
securely.

2-3

Was the machine powered
on before the printer cable
was connected?

Power on the machine after
connecting the printer cable.

2-3

Is Press Status Key...
displayed at the top of the
screen?

Press the Status/Job Cancel key,
[Printing Jobs], and then [Resume
All Print Jobs] to restart printing.

Documents are
printed improperly.

Are the application software
settings at the PC set
properly?

Check that the printer driver and
application software settings are
set properly.

Symptom

Checkpoints

Corrective Actions

Reference

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