Rose Electronics Orion X-series - Manual (Page 110)

102 Orion X Installation and Operations Manual
Failure at the matrix
Problem Possible Reason Solution
Serial control not working or
only partially working Different baud rates at the serial
controller and the matrix  Synchronize baud rate between
the serial controller and the matrix
Serial control via RJ45 port not
working Wrong network cable
 Use a crossed network cable
USB 2.0 Port definitions invalid Restart of the matrix not yet
completed  Perform a restart
Blank Screen
Figure 85. Troubleshooting Blank Screen
Problem
Possible Reason Solution
Monitors remain dark after
switching operation Switching to a CPU port with no
active source (computer, CPU)  Switch to a CPU Port with an
active source (computer, CPU).
Connection of a console with a
CON port, or connection of a
CPU to a CPU port not
established correctly  Check connections regarding
CON and CPU ports at the matrix
LED 1 on or LED 2 off Connections between CON unit,
matrix and CPU unit  Check connecting cables and
connectors. (No cable, cable break,
CPU/CON unit offline, CPU/CON
unit connected to the wrong port
LED 3 off Power supply  Check power supply units and
the connection to the power network