8 troubleshooting the prolink ii installation, 1 insufficient privileges, 2 missing or corrupt registry entries – Emerson Network Router User Manual

Page 28: Ns 2.8, Figure 2-13), See figure 2-13

ProLink

II Software for Micro Motion

Transmitters

Installation and Setup

Figure 2-13

License window

Enter the site key into the

Site Key

textbox, then click

Validate

2.8

Troubleshooting the ProLink II installation

If you have problems with the ProLink II installation, review the information in this section and
follow the suggestions. If you cannot resolve the problem, contact Micro Motion customer support.

2.8.1

Insufficient privileges

If you are unable to install ProLink II, verify that you have the required privileges (see Section 2.2).

2.8.2

Missing or corrupt Registry entries

During a successful ProLink II installation, information is written to the Windows Registry. If, for any
reason, ProLink II information in the Registry is corrupted or missing, you can replace or update the
required information as follows:

1. Choose

Start

Programs

MMI > ProLink II v2.9

ProLink II Registrar

2. A batch file that updates the Windows Registry will be executed. Click

as required by the

pop-up messages.

3. Close the command window.

Note: You must have sufficient privileges to write to the Registry.