Epson RX620 - Manual (Page 72)

72 Solving Problems
Where To Get Help
If you need help with your Stylus Photo RX620 or EPSON Scan software, see
“Epson Support” below.
If you need help with any other included software, see page 73.
Epson Support
Epson provides technical assistance 24 hours a day through the electronic support
services and automated telephone services listed in the following table:
To speak to a technical support representative, dial:
■ US: (562) 276-4382, 6
AM
to 6
PM
, Pacific Time, Monday through Friday
■ Canada: (905) 709-3839, 6 AM to 6 PM , Pacific Time, Monday through
Friday
Toll or long distance charges may apply.
Before you call, please have the following information ready:
■ Product name (Epson Stylus Photo RX620)
■ Product serial number (located on the back)
■ Proof of purchase and date of purchase
■ Computer configuration
■ Description of the problem
Service Access
World Wide Web From the Internet, you can reach Epson Support at
http://support.epson.com. At this site, you can download
drivers and other files, look at product documentation, access
troubleshooting information, and receive technical advice
through e-mail.
Automated
Telephone
Services A variety of automated help services are available 24 hours a
day, seven days a week. To use these services, you must have
a touch tone telephone and call (800) 922-8911. Your Epson
SoundAdvice
SM Express Code is 70595. Use this code to quickly
select the Epson Stylus Photo RX620 in SoundAdvice.