Epson RX620 - Manual (Page 64)

64 Solving Problems
The margins are incorrect.
■ Make sure the paper size settings are correct for the paper you’ve loaded.
■ Choose the correct margins for your paper size.
■ Make sure your paper is positioned on the right side of the sheet feeder with
the left edge guide lightly against the paper. Do not load too many sheets of
paper at a time (don’t go past the arrow mark on the left edge guide).
■ If you use the buttons on the control panel to select Auto Fit Page to copy a
document with white or very light edges, the original size may not be
recognized correctly. Select
Actual as the Reduce/Enlarge setting, and use
the Zoom In/Out setting to adjust the size of your copy.
The printer prints blank pages.
■ Make sure the paper size settings are correct for the paper you’ve loaded.
■ The print head nozzles may need cleaning; see page 58 for instructions.
Scanning Problems
Your system doesn’t recognize the Stylus Photo RX620.
Make sure the Stylus Photo RX620 is connected to your computer and plugged
into an electrical outlet.
The fluorescent lamp isn’t on.
■ The lamp turns off automatically to save power (sleep mode); it comes on
when you start scanning.
■ Make sure the Stylus Photo RX620 is plugged into a working power outlet.
The Stylus Photo RX620 doesn’t scan.
■ Wait until the fluorescent lamp stays on (ready for scanning). You may need to
preview your scan to make the lamp come on.
■ If you are using a USB hub, try connecting the Stylus Photo RX620 directly
to the computer’s USB port.
■ If you’re scanning film, make sure you’ve removed the white document mat
and that the film holder is positioned correctly.