Magnum Energy MMS Series - Manual (Page 51)

© 2014 Magnum Energy, Inc.
C-1.2 How to Receive Repair Service
If your product requires warranty service or repair, contact either:
• An authorized service center, as listed on the Magnum’s website
at http://www.magnumenergy.com/ServiceCenters.htm , or
• Magnum Energy, Inc. at:
Telephone: 425-353-8833
Fax: 425-353-8390
Email: [email protected]
If returning your product directly to Magnum Energy for repair, you
must:
1. Return the unit in the original, or equivalent, shipping container
2. Receive a Return Materials Authorization (RMA) number from
the factory prior to the return of the product to Magnum Energy
for repair.
3. Place RMA numbers clearly on the shipping container or on the
packing slip.
When sending your product for service, please ensure it is properly
packaged. Damage due to inadequate packaging is not covered
under warranty. We recommend sending the product by traceable
or insured service.
Appendix C – Warranty/Service Information
45