Ensemble Designs 7555 HD / SD Video Processing Frame Synchronizer - Manual (Page 58)

www.ensembledesigns.com Avenue 7555, 9550, 9550-XA - Page 58
7555 HD/SD, 9550 3G/HD/SD, and 9550-XA 3G/HD/SD Video Processing Frame Synchronizers
Software Updating
Software upgrades for each Avenue module are available for free at the following link:
http://www.ensembledesigns.com/support/avenue-support/avenue-software
Use the Avenue PC software to install the software update to your Avenue module. If you do not have
the required System Control Module and Avenue PC software, you can send modules back to the
factory for software upgrades.
Warranty and Factory Service
This module is covered by a five year limited warranty. If you require service (under warranty or not),
please contact Ensemble Designs and ask for customer service before you return the unit. This will
allow the service technician an opportunity to provide any other suggestions for identifying the
problem and to recommend possible solutions.
If you return equipment for repair, please get a Return Material Authorization Number (RMA) from the
factory first.
tel +1 530.478.1830
fax +1 530.478.1832
[email protected]
www.ensembledesigns.com
Ship the product and a written description of the problem to:
Ensemble Designs, Inc.
Attention: Customer Service RMA #####
870 Gold Flat Rd.
Nevada City, CA 95959 USA
Be sure to put your RMA number on the outside of the box.