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Chapter 4 call flow editor – Welltech WG5260 V.6.1 User Manual

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Welltech Computer Co., Ltd.

WellGate 5260 User Guide – V6.1.0

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Chapter 4 Call Flow Editor

Call Flow Editor is used to control the call behavior including voice

prompt, AAA, DM…etc. It requires Java run time to run.

Step 1: Click Control>Call Flow Editor to create a Call Flow, click

button

to activate IVR Tool as figure 4-1.

Figure 4-1

Component Description:

New: Create a new call flow

Load Call Flow: Load call flow from WellGate 5260

Save: Save a call flow in WellGate 5260

Cut: Cut a component

Copy: Copy a component

Paste: Paste a component

Delete: Delete a component

Line: Connecting 2 components together

Select: Select the component at call flow workspace

Scroll: Scroll the call flow workspace

Zoom: Zoom in or zoom out the workspace

View Grid: View or not

Show Component Table: Show all component table