Skutch Electronics PARS Computerized v1.03 - Manual (Page 3)

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Computerized PARS
Patient Appointment Reminder System
Installation
Call us, we will walk you through the installation!
The easiest way to get started is to call us and let us talk you through the installation of the PARS system.
Support is available Monday through Friday, from 7:30a.m. until 4:30p.m., Pacific Time. Our number is
(916) 786-6186.
Computer Requirements
1- Must be an IBM PC running Windows 98, ME, XP, or 2000
2- Must have 64 MegaBytes of Memory.
3- Must have a multi-media sound card and speakers.
4- Must have either a CF Card Reader. An external CF Card Reader can be easily added via USB
connection.
Software Installation
1- Insert the supplied PARS CD into your computer's CD drive. If the installation program does not
automatically start, then follow steps 2 - 4.
2- Select [START] on the TASK BAR
3- Select [RUN], then select [Browse] , and select the CD drive.
4- Highlight "Setup.exe" then select [OPEN], then [OK].
PARS Introduction
How “No Shows” affect you:
The goal of any practice is to be financially successful. To accomplish this task your practitioners must
see as many patients as possible. When patients fail to show up for a scheduled appointment, the ability to
practice medicine and generate revenue for the practice can be severely limited. The success of any practice
depends on its ability to minimize "No Shows" and ensure that patients are accessible to the doctor when he
or she is available.
Double and triple booking helps to keep a steady flow of patients, but it is not the best solution. Multiple
bookings can often cause more problems then it solves.
The following four-step method can be used to successfully reduce your “No Shows” rate:
1- Have technicians and check-out personnel remind patients of the importance of keeping their next
appointment.
2- Create and use an appointment letter. Give a copy of the letter to existing patients as they make future
appointments and, when possible, mail the letter to new patients well in advance of their appointments.
3- Institute a telephone confirmation system that makes contact with patients two days before their
appointment.
4- Develop a telephone confirmation script that reminds patients of the importance of keeping
appointments.