beautypg.com

Troubleshooting, Care and service – JLCooper ES-SloMoJ User Manual

Page 47

background image

47

Troubleshooting

If for some reason the ES-SloMoJ does not give you the expected
results, take a moment to do some investigating. The most
important concept is that you have your ES-SloMoJ connected
properly as outlined in Installation and Use. Take a moment to
double check your setup.

A common problem is forgetting to turn the power switch on or
turning the unit on after the software application has launched.

In addition, the JLCooper website (

www.jlcooper.com

) will

contain up to date information on drivers, applications and
troubleshooting.

If all else fails, you can contact the JLCooper Service Department
at:

[email protected]

.

Care and Service

If properly cared for, your ES-SloMoJ should provide years of
troublefree performance. While the ES-SloMoJ is built in a rugged
metal enclosure, please avoid dropping the ES-SloMoJ.

Clean with a soft, damp cloth. Do not allow liquids, dust or other
foreign matter to get inside the unit.

There are no user-serviceable parts in the ES-SloMoJ. Please refer
to the JLCooper Electronics Limited Factory Warranty on the
following page for detailed warranty and service information.

This manual is related to the following products: