Avalon Firestyles B-Vent-1995 - Manual (Page 32)

P AGE 32
T
ROUBLESHOOTING
Problem: Possible Cause: Don't Call for Service
Until You:
Pilot Will Not Light A gas shut off valve is turned off
The valve control knob isn't turned to "PILOT"
The valve control knob isn't pushed in
The igniter wasn't pressed repeatedly
Check all gas shut off valves
See "Starting the Pilot Light" Step C
See "Starting the Pilot Light" Step C
See "Starting the Pilot Light" Step C
Main Burners Will Not
Start
The pilot light has gone out
The ON/OFF switch is turned to "OFF"
The remote control is not working correctly
The thermostat is disconnected or set too high
See "Starting the Pilot Light"
Turn the ON/OFF switch to "ON"
See "Remote Control Operation"
See "Thermostat Operation"
Remote Control Does
Not Work
The pilot light has gone out
The ON/OFF switch is turned to "OFF"
The remote is too far away from the heater
The remote control receiver is turned "Off" or "On"
One of the two remote control batteries is dead
See "Starting the Pilot Light"
Turn the ON/OFF switch to "ON"
Use the remote closer to the heater
See "Remote Control Operation"
See "Remote Control Operation"
Thermostat Does Not
Work
The pilot light has gone out
The ON/OFF switch is turned to "OFF"
The thermostat is set too high
See "Starting the Pilot Light"
Turn the ON/OFF switch to "ON"
See "Thermostat Operation"
Heater Will Not
Distribute Heat
The heater is unplugged
The heater is not up to temperature
Plug the heater in.
See "Operating Your Heater"
Pilot Goes Out Once A
Month Or More
The gas supply has not been shut off
The vent is experiencing a cold air blockage or a negative
pressure situation exists in the home
Keep the gas supply turned on
This is a necessary safety feature that
disables the heater if a down draft occurs.
If this problem is persistent the vent may
need to be improved or changes may need
to be done to remove the negative pressure
inside the home - see your dealer for
details
Flame (and Pilot) Goes
Out 10 to 25
Minutes After
Starting
The vent is experiencing a cold air blockage or a negative
pressure situation exists in the home This is a necessary safety feature. First try
restarting the heater. If it works correctly,
a cold air blockage occurred and the vent
just needed to be heated sufficiently. If
this problem is persistent the vent may
need to be improved or changes may need
to be done to remove the negative pressure
inside the home - see your dealer for
details
Flames Are Too Blue The heater has just been started This is normal - see "Operating Your
Heater"
Flames Are Orange
With Dirty Smoke
Something may be placed against the heater See "How this Heater Works"
Flames Are Too Short
(Under 6")
The flame height may be turned too low
Something may be placed against the heater
Turn the flame height to "HI" -
See "Operating Your Heater"
See "How this Heater Works"
Thin Layer of Soot
Covers the Glass
The logs are placed incorrectly See "Installing the Logs and Ember Strip"