10 maintenance and technical service, 11 guarantee, Maintenance and technical service – CIRCUTOR MDC-20 User Manual
Page 57: Guarantee
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MDC-20
User Manual
Page 57 of 58
10 MAINTENANCE AND TECHNICAL SERVICE
In the case of any query in relation to unit operation or malfunction, please contact the
CIRCUTOR, SA Technical Assistance Service.
CIRCUTOR Technical Assistance Service
Vial SantJordi, s/n 08232 - Viladecavalls (Barcelona)
Tel.: 902 449 459 (Spain) / +34 937 452 900 (outside of Spain)
email: [email protected]
11 GUARANTEE
CIRCUTOR guarantees its products against any manufacturing defect for two years after the
delivery of the unit.
CIRCUTOR will repair or replace any defective factory product returned during the guarantee
period.
• No returns will be accepted and no unit will be repaired or replaced if it is not
accompanied by a report indicating the defect detected or the reason for the
return.
• The guarantee will be void if the unit has been improperly used or the
storage, installation and maintenance instructions listed in this manual have
not been followed. "Improper usage" is defined as any operating or storage
condition contrary to the National Electrical Code or that surpassing the
limits indicated in the technical and environmental features of this manual.
• CIRCUTOR accepts no liability due to the possible damage to the unit or
other parts of the installation, nor will it cover any possible sanctions derived
from a possible failure, improper installation or "improper usage" of the unit.
Consequently, this guarantee does not apply to failures occurring in the
following cases:
- Overvoltages and/or electrical disturbances in the supply;
- Water, if the product does not have the appropriate IP classification;
- Poor ventilation and/or excessive temperatures;
- Improper installation and/or lack of maintenance;
- Buyer repairs or modifications without the manufacturer's authorisation.