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6 • troubleshooting – Pitney Bowes DI600 Inserting System User Manual

Page 94

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6 • Troubleshooting

6-6

SV40221 Rev. C

Problem

Remedy

Page

INSERTS

Poor Insert Feed
Insert Feeder

side guides set

incorrectly.

Set guides to Insert width and back

off 1/4 turn.

3-18

Insert Feeder

separator

adjustments

incorrect.

Make sure the two Insert Feeder

adjustments (number and letter

settings) are set correctly for the

type of Insert being run.

3-18

Inserts loaded

incorrectly.

Make sure stack has been fanned

before loading.

Changing the orientation of the

Insert stack may help.

3-19

Insert Feeder

Wedge used

incorrectly.

Let the Wedge slide down behind

the Insert stack to support it.

3-19

Booklets not

feeding correctly.

Booklets must only be run from

Insert Feeder F.
Check the Mail Piece Icon Tree

loading instructions.

1-15,

3-18
1-12,

1-13

Inserts out of

specification.

Check specifications in this guide.

7-4

Inserts won’t feed when using Manual Feeder
By default, Insert

Feeder(s) are

disabled in Manual

Feed mode.

A Supervisor can change this

default setting to allow Insert

Feeders to operate in Manual Feed

mode using the

Manual Feed

Setup.

4-8

This manual is related to the following products: