EXFO FIP-400 Fiber Inspection Probe and ConnectorMax - Manual (Page 61)

Fiber Inspection Probe 55
6 Troubleshooting
Solving Common Problems
The table below presents common problems and their solutions.
Problem Solution
I cannot analyze an
image

The image is not focused properly; use the focus knob on
the probe until the focus indicator displays the best value
available. Yellow indicates an acceptable range, and green
shows the preferred range.
The analysis was
interrupted before it
was complete

Ensure that the probe is connected properly.

Ensure that the connector is aligned properly.

Ensure that the focus value is sufficient to perform the
analysis.

Ensure that the contrast and brightness values are
appropriate in the capture.

Ensure that you are using a high magnitude level.
I cannot see the fiber
on-screen

Turn the probe on

Verify the probe connection status to see if ConnectorMax
is detecting the probe properly. If the probe is connected
properly, close ConnectorMax and open it again.

If you are using a USB adapter and the probe status is
green, ensure that the probe is connected properly to the
adapter. ConnectorMax will only function with the USB 2.0
dongle.