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Eurocom M4 User Manual

Page 219

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Troubleshooting

Problems and Possible Solutions 8 - 11

8

I cannot obtain high speed Bluetooth data
transfer.

To obtain high speed Bluetooth data transfer take into account the following:

To achieve high speed transfer speeds, both devices must support high
speed data transfer
(i.e both the computer and the Bluetooth compati-
ble device you are connecting to).

Check your Bluetooth compatible device’s documentation to confirm it
supports high speed data transfer, and for configuration information.

The computer is off (or in Sleep Mode) but
powered by the AC/DC adapter plugged in
to a working outlet, or by battery with a
capacity above 20%. I have plugged a
device into the powered USB port
in
order to charge it, but the device is not
charging
.

The port is not powered on. Toggle power to the port using the Fn + power
button
combination.

This function may not work with certain external USB compliant devices (check
your device’s documentation).
If this is the case, power the computer on and
connect the external USB device
in order to charge it.

Note that this function is designed to help charge USB compliant devices, but
is not designed to allow their operation.

No sound can be heard through an HDMI
connected display.

You have not configured the HDMI audio output. See

“HDMI Audio

Configuration” on page C - 33

.

The Sound Blaster audio controls don’t
work when the system is connected to an
external display through an HDMI
cable
.

Note that Sound Blaster Audio will be disabled when you are connecting to an
external display through an HDMI connection. See

“Sound Blaster Audio &

HDMI” on page C - 35

.

Problem

Possible Cause - Solution