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Denon AVR-2809CI User Manual

Page 82

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Get
ting Star

ted

Connections

Set
up

Pla
ybac

k
Remot

e Contr

ol

Multi-z

one

Inf
or

mation

Specifications

Symptom

Cause

Countermeasure

Page

No sound is
produced from
subwoofer.

• Subwoofer’s power not turned

on.

• The “Subwoofer” setting at

“Speaker Configuration” is set
to “No”.

• The subwoofer is not properly

connected.

• The subwoofer’s volume is

turned off.

• Turn on the subwoofer’s power.

• Set to “Yes”.

• Check the connections.

• Adjust the subwoofer’s volume

to an appropriate level.

27

10

59

No test tones are
produced when
main remote
control unit’s

TEST

button is

pressed.

• Surround mode not set to

“STANDARD”

(Dolby/DTS

Surround).

• Set to the “STANDARD” (Dolby/

DTS Surround) mode.

41

DTS sound is not
output.

• Blu-ray Disc player / DVD player’s

audio output setting is not set to
bitstream.

• Blu-ray Disc player / DVD player

is not compatible with DTS
sound playback.

• The AVR-2809CI’s “Decode

Mode” setting is set to “PCM”.

• Set the Blu-ray Disc player / DVD

player. For details, refer to the
Blu-ray Disc player / DVD player’s
operating instructions.

• Use a DTS-compatible player.

• Set to the “Auto” or “DTS”

mode.

38

HDMI audio
signals are not
output from
speakers.

• The “Manual Setup” – “HDMI

Setup” – “HDMI Audio Out”
setting is set to “TV”.

• Set to “AMP”.

29

No sound is
output from
the monitor
connected
with HDMI
connections.

• The “Manual Setup” – “HDMI

Setup” – “HDMI Audio Out”
setting is set to “AMP”.

• Set to “TV”.

29

Dolby TrueHD,
DTS-HD, Dolby
Digital Plus audio
is not output.

• HDMI is not connected.
• Blu-ray Disc player’s audio output

setting is not set to bitstream.

• Blu-ray Disc player is not

compatible with DTS sound
playback.

• Connect the HDMI.
• Set the Blu-ray Disc player. For

details, refer to the Blu-ray Disc
player’s operating instructions.

• Use a DTS-compatible player.

11, 12

Symptom

Cause

Countermeasure

Page

No sound is
produced from
center speaker.

• You are playing a monaural

source (TV, AM radio broadcast,
etc.) in the “STANDARD” (Dolby/
DTS Surround) mode.

• The mode is set to something

other than “STANDARD” (Dolby/
DTS Surround).

41

No sound
is produced
from surround
speakers.

• The surround mode is set to

“STEREO”, “DIRECT” or “PURE
DIRECT”.

• Set to a surround playback

mode.

41, 42

No sound is
produced from
surround back
speaker.

• The surround back speaker’s

power amplifier is assigned to a
different channel.

• Surround back speaker setting is

set to “None”.

• The “Parameter” – “Surround

Parameter” – “SB CH Out”
settings are “OFF”.

• Surround mode not set to a mode

for 6.1- or 7.1-channel playback.

• Check the setting and change it

as necessary.

• Set to something other than

“None”.

• Please set “Parameter” –

“Surround Parameter” – “SB
CH Out” to settings other than
“OFF”.

• Select a surround playback

mode.

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27

39, 40

40, 41

G

AudioH

Symptom

Cause

Countermeasure

Page

Set does not work
properly when
remote control
unit operated.

• Batteries are worn.
• You are operating outside of the

specified range.

• Obstacle between main unit and

remote control unit.

• The batteries are not inserted in

the proper direction, as indicated
by the polarity marks in the
battery compartment.

• The set’s remote control sensor

is exposed to strong light (direct
sunlight, inverter type fluorescent
bulb light, etc.).

• The remote ID of the main unit

and remote control unit do not
match.

• Settings do not match the remote

control unit’s

MODE SELECTOR

buttons.

• Replace with new batteries.
• Operate within the specified

range.

• Remove the obstacle.

• Insert the batteries in the

proper direction, following the
polarity marks in the battery
compartment.

• Move the set to a place in which

the remote control sensor will
not be exposed to strong light.

• Set the same remote IDs for the

main unit and remote control
unit.

• Match the settings to the remote

control unit’s

MODE SELECTOR

buttons.

3
3

3

3

3

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61

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Remote Control UnitH

Tr

oubleshooting