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Solutions to common problems, Clearing jams, Jams in the document tray – Canon B820 User Manual

Page 86: Jams in the multi-purpose tray, 9 solutions to, Common problems, Clearing jams -1

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SOLUTIONS TO COMMON PROBLEMS

Clearing jams

Jams in the document tray ____________________

When a document jams or misfeeds in the document tray, OPEN COVER and SEE FIG. 1 are
displayed on the LCD.

Jams in the multi-purpose tray ________________

If paper jams in the multi-purpose tray, CLEAR PAPER JAM is displayed on the LCD.

You do not need to unplug the fax when clearing document jams.

1

Hold down [Start/Copy] for a few seconds.

• The document will be fed out automatically.
• If the document is not fed out, gently pull the document out of the fax (see below).

1

Gently pull any jammed paper out of the fax as shown,
then press [Stop].

• Pull it gently in either direction.
• If you cannot pull the paper out, continue with the steps

below.

2

Open the document tray.

3

Gently pull the document guides to remove the gray
cover under the document tray.

4

Gently remove the jammed paper inside the fax.

5

Reattach the gray cover to the fax.

Insert the lower tabs

a

, then the upper tabs

b

,

into the corresponding slots.

6

Press [Stop].

The fax returns to standby mode.

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