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Use night service, To activate night service, To transition to night service – Nortel Networks 2007 User Manual

Page 36: To deactivate night service

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Supervisor features

Use Night Service

Use the Night Service feature to define how calls are handled outside of
business hours.

To activate Night Service

NightSvc

1. Tap the Night Service soft key.

2. Press the 6 key (6 = N for Night) to go

into Night Service.

The Night Service soft key color

changes and remains altered. All calls in

queue and new calls receive night

service.

To transition to Night Service

NightSvc

1. Tap the Night Service soft key.

2. Press the 8 key (8 = T for Transition) to

activate Transition mode.

The Night Service soft key color

changes and remains altered. All calls in

queue remain in queue and new calls

receive Night Service.

To deactivate Night Service

NightSvc

1. Tap the Night Service soft key.