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Use activity code – Nortel Networks 2007 User Manual

Page 28

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Agent features

Services

3. Press the Services soft key. Set the

On-hook default path

to

Headset Enabled

.

Use Activity code

You use Activity codes to record the types of activities performed.

To record activities

Activity

1. When the Activity soft key is flashing, tap

the Activity soft key.

BBS
BHB

B B B

2. Use the dialpad to enter the Activity

code.

Activity

3. Tap the Activity soft key.

If performing multiple tasks, repeat these

steps.

Note:

If configured, Activity codes can

be entered while in the NotReady state.

See also other documents in the category Nortel Networks Phones: