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Before calling technical support, Technical support, Before calling technical support technical support – Comtrol Multiport Modems Windows 98 User Manual

Page 48: Lem, see, Technical, Support

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Before calling Technical Support

Troubleshooting and Technical Support

Before calling Technical Support

Comtrol has a staff of support technicians available to help you. You should review
Troubleshooting before calling Technical Support. In addition, the Web site has

Online Technical Support

available. If you call for Technical Support, please have

the following information available.

Technical Support

If you need technical support, contact Comtrol using one of the following methods.

Item

Information

Adapter type

Adapter serial number

Driver part number and revision or version

Server computer make, model, speed. and
single/dual processor

Other serial port adapters installed in the
server and their COM port numbers

Devices connected to the adapter

Contact

Method

Corporate

Headquarters

Comtrol Europe

FAQ/Online

http://support.comtrol.com/support.asp

Downloads

http://support.comtrol.com/download.asp

E-mail

[email protected]

[email protected]

Web site

http://www.comtrol.com

http://www.comtrol.co.uk

Fax

(763) 494-4199

+44 (0) 1 869-323-211

Phone

(763) 494-4100

+44 (0) 1 869-323-220