Comtrol Multiport Modems Windows 98 - Manual (Page 47)

Troubleshooting and Technical Support 47
Driver Error Messages
Symptom: When dialing in from a USR v.34 or v.Everything modem, a
“clattering” noise develops on the line and the speed negotiation sequence
locks up.
Solution: Follow these steps:
a. Select Start > Settings > Control Panel.
b. Double-click the Modems icon.
c. Select a RocketModem and click Properties.
d. Select the Connection tab.
e. Click the Advanced button.
f. In the Extra settings field, enter ATS210=12
g. Click OK to save your changes and exit the Modems applet.
• RocketModem with Lotus Notes
When using RocketModem with Lotus Notes, Notes must be configured for
“RING” instead of “RI.”
Driver Error
Messages The driver may display a blue screen error message if it determines a fault
condition. The following lists some of the possible errors.
Driver Error Messages
Message Condition Solution
Interrupts Not
Functioning
The driver tested and
determined the
interrupt (
IRQ ) is not
functioning properly.
Change the IRQ or run
without an IRQ .
IRQ Initialization
The driver could not use
the interrupt specified. Change the IRQ or run
without an IRQ .
Hardware error-
ctrl:## Addr:##,
Irq:##
A hardware error was
encountered while
initializing the board
hardware. Change the I/O setting
(if ISA , make sure you
check/change the I/O DIP
switch.
Number of Ports
Mismatch
The actual number of
ports on a board does
not match the
configuration. Delete in Device
Manager and reinstall
with correct Comtrol
adapter selected.
Hardware
Channel Init
A specific port could not
be initialized at the
hardware level.
Run the Diagnostic.