53u_24_25.pdf, Troubleshooting – Braeburn 5300 2H-2C User Manual User Manual
Page 13

24
25
4
TROUBLESHOOTING
SYMPTOM
POTENTIAL SOLUTION
4
TROUBLESHOOTING
SYMPTOM
POTENTIAL SOLUTION
cont.
cont.
Thermostat turns on 
second (auxiliary) 
stage of heating or 
cooling too quickly or 
not quickly enough.
Low battery indicator 
is shown in 
thermostat display. 
Replace back-up batteries as soon as possible. See Low Battery Detection and
Replacement section of this manual.
The room is too 
warm or too cold.
See Review Set Temperature section of this manual to verify the current setpoint and
make any modifications that are necessary.
Thermostat display 
is blank.
It is possible that AC power is not present at the thermostat and the batteries are fully 
discharged. Check fuse, circuit breaker and thermostat wiring as appropriate to verify AC 
power is available. Replace batteries before reprogramming thermostat. See Low Battery 
Detection and Replacement and Setting Your Energy Saving Program sections of
this manual.
If AC Power is present, call a professional service technician to verify thermostat and 
system performance.
Thermostat will not 
allow me to program 
a setpoint 
temperature higher 
than 90˚ F (32˚ C).
This is above the normal thermostat temperature setting range of 45˚ to 90˚ F (7˚ to 32˚ C).
HI is shown in the 
thermostat display 
where the room 
temperature is 
normally displayed.
The temperature sensed by the thermostat is higher than the 99˚ F (37˚ C) upper limit of 
the thermostats display range. The display will return to normal after the sensed 
temperature lowers within the 40˚ to 99˚ F (5˚ to 37˚ C) display range. Turn on the cooling 
system or use other methods to lower the temperature accordingly. 
 
This condition could occur from the system being turned off during an exceptionally warm 
period, or upon installation when the thermostat has been stored for a long period of time 
in a warm vehicle or location prior to being installed. The thermostat is equipped with a 
mechanical high temperature safety switch that will turn off the system should the 
temperature exceed 99˚ F (37˚ C)
.
Thermostat will not 
allow me to program 
a setpoint 
temperature lower 
than 45˚ F (7˚ C).
This is below the normal thermostat temperature setting range of 45˚ to 90˚ F (7˚ to 32˚ C).
Fan runs constantly 
or for long periods 
of time.
Fan control is set to
ON.
Fan control is set to
PROG and is programmed to be on.
Keypad does 
not function.
Keypad is locked (check for LOCK segment in display).
Increase or decrease second (auxiliary) stage temperature differential setting as 
appropriate to provide the desired performance level. See Setting the First and Second 
Stage Differentials section of this manual.
