Panasonic KX-FP101NZ - Manual (Page 77)

Operations
Generai (cont.)
Problem Cause
&
Remedy
The other party complains they only
hear a fax tone and cannot talk.
® The FAX ONLY mode is set. Tell them the number is oniy used for
faxes or change to another receive mode on your unit {p. 56, 57).
The fREDIAL/PAUSE) button does
not function properly.
« if this button is pressed during dialling, a pause will be inserted. If
pressed immediately after a dial tone is obtained, the last number
dialled will be redialled.
The receive mode does not function
as explained on pages 56 and 57.
® A distinctive ring pattern is set (p. 61).
• The TEL/FAX mode is set (p. 62-65).
During programming, 1 cannot enter
a code or ID number.
• All or part of the numbers are the same. Change the number
(p. 66, 69).
The film runs out quickly.
• The HELP button, copy function, and reports use more film.
Fax - sending
Problem Cause
&
Remedy
1 cannot send document.
• The other party’s fax machine is busy or has run out of paper. Try
again.
• The other party’s machine is not a facsimile. Check with the other
party.
• The other party’s fax machine rings too many times. Send the fax
manually - dial the number, confirm the fax tone, then press
(START/SET/COPY).
The other party complains that
letters on their received document
are distorted.
• if your line has special telephone services such as call waiting, I
i
the service may have been activated during fax transmission. ^
Connect the unit to a line that does not have these services.
• The extension telephone on the same line is off the hook. Hang
up the extension telephone and try again.
The other party complains that dirty
patterns or black lines appear on
their received document.
• The glass or rollers are dirty. Clean them (p. 87).
1 cannot make an international fax
call.
• Use the overseas transmission mode (p. 53).
• Add two pauses at the end of the telephone number {p. 29) or dial
manually.
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