Contact and warranty information, Contact information, Warranty and warranty procedure – Vintage Cellars Wine Guardian Split System Manual User Manual
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Contact and Warranty Information
Contact Information
Wine Guardian
7000 Performance Drive
North Syracuse, NY 13212
Toll free: (800) 825-3268
Service Department: press 3
Direct: (315) 452-7420
Service Department: ext. 7434
Normal business hours are 8 a.m. to 5 p.m. Eastern, Monday-Friday.
After hours, contact: (315) 391-8747
Web si
Warranty and Warranty Procedure
The Wine Guardian unit serial number is noted on all packing lists and bills of lading and, along
with the shipping date, is kept on file at Wine Guardian for warranty purposes. All correspondence
regarding warranty must include the model number and serial number of the unit involved. Note
that the warranty is null and void if the serial number on the unit or compressor is altered, removed or
defaced. All inquires or correspondence regarding warranty should be handled in accordance with the
“Warranty” and directed to:
Wine Guardian
7000 Performance Drive
North Syracuse, New York 13212
Attn: Service Department
Toll Free: (800) 825-3268
Fax (315) 452-7420
This procedure includes but is not limited to:
Obtaining authorization from Wine Guardian prior to incurring any charges for repair or
replacement under warranty.
Or returning prepaid within 30 days any and all defective parts.