Rice Lake CLS-920i Cargo Lift Scale Installation Manual - Manual (Page 79)

CLS-920i Installation Manual 76
9.5 Scanner Troubleshooting
Table 9-2. Scanner Troubleshooting
Problem Possible Cause Possible Solutions
No red LED/nothing happens
when attempting to scan No power to the scanner Check the system power. Confirm that the correct host
interface cable is used.
Check for loose cable connections
Scanner cannot read the bar
code Interface/power cables are
loose Check for loose cable connections
Scanner is not programmed for
the correct bar code type Ensure the scanner is programmed to read the type of bar
code to be scanned. Try scanning other bar code(s) and
other bar code types.
Incorrect communication
parameters Check that the communication parameters (baud rate,
parity, stop bits) are set properly
Bar code symbol is unreadable Check the symbol to make sure it is not defaced. Try
scanning similar symbols of the same code type.
Inappropriately hot environment Remove the scanner from the hot environment and allow it
to cool down.