Losi LOSA99059 - Manual (Page 5)

dAmAGe LImITS
HORIZON SHALL NOT BE LIABLE FOR SPECIAL, INDIRECT
OR CONSEQUENTIAL DAMAGES, LOSS OF PROFITS
OR PRODUCTION OR COMMERCIAL LOSS IN ANY WAY
CONNECTED WITH THE PRODUCT, WHETHER SUCH CLAIM
IS BASED IN CONTRACT, WARRANTY, NEGLIGENCE, OR
STRICT LIABILITY. Further, in no event shall the liability
of Horizon exceed the individual price of the Product on
which liability is asserted. As Horizon has no control over
use, setup, final assembly, modification or misuse, no
liability shall be assumed nor accepted for any resulting
damage or injury. By the act of use, setup or assembly,
the user accepts all resulting liability.
If you as the Purchaser or user are not prepared to accept
the liability associated with the use of this Product, you
are advised to return this Product immediately in new
and unused condition to the place of purchase.
Law: These Terms are governed by Illinois law (without
regard to conflict of law principles).
SAfeTy PrecAuTIOnS
This is a sophisticated hobby Product and not a toy.
It must be operated with caution and common sense
and requires some basic mechanical ability. Failure to
operate this Product in a safe and responsible manner
could result in injury or damage to the Product or
other property. This Product is not intended for use by
children without direct adult supervision. The Product
manual contains instructions for safety, operation
and maintenance. It is essential to read and follow all
the instructions and warnings in the manual, prior to
assembly, setup or use, in order to operate correctly and
avoid damage or injury.
QueSTIOnS, ASSISTAnce, And rePAIrS
Your local hobby store and/or place of purchase cannot
provide warranty support or repair. Once assembly, setup
or use of the Product has been started, you must contact
Horizon directly. This will enable Horizon to better answer
your questions and service you in the event that you may
need any assistance. For questions or assistance, please
direct your email to productsupport@horizonhobby.
com, or call 877.504.0233 toll free to speak to a service
technician.
InSPecTIOn Or rePAIrS
If this Product needs to be inspected or repaired, please
call for a Return Merchandise Authorization (RMA). Pack
the Product securely using a shipping carton. Please
note that original boxes may be included, but are not
designed to withstand the rigors of shipping without
additional protection. Ship via a carrier that provides
tracking and insurance for lost or damaged parcels, as
Horizon is not responsible for merchandise until it arrives
and is accepted at our facility. A Service Repair Request
is available at www.horizonhobby.com on the “Support”
tab. If you do not have internet access, please include
a letter with your complete name, street address, email
address and phone number where you can be reached
during business days, your RMA number, a list of the
included items, method of payment for any non-warranty
expenses and a brief summary of the problem. Your
original sales receipt must also be included for warranty
consideration. Be sure your name, address, and RMA
number are clearly written on the outside of the shipping
carton.
WArrAnTy InSPecTIOn And rePAIrS
To receive warranty service, you must include your
original sales receipt verifying the proof-of-purchase
date. Provided warranty conditions have been met, your
Product will be repaired or replaced free of charge. Repair
or replacement decisions are at the sole discretion of
Horizon Hobby.
nOn-WArrAnTy rePAIrS
Should your repair not be covered by warranty the
repair will be completed and payment will be required
without notification or estimate of the expense unless
the expense exceeds 50% of the retail purchase cost.
By submitting the item for repair you are agreeing
to payment of the repair without notification. Repair
estimates are available upon request. You must include
this request with your repair. Non-warranty repair
estimates will be billed a minimum of 1/2 hour of labor.
In addition you will be billed for return freight. Please
advise us of your preferred method of payment. Horizon
accepts money orders and cashiers checks, as well as Visa,
MasterCard, American Express, and Discover cards. If you
choose to pay by credit card, please include your credit
card number and expiration date. Any repair left unpaid
or unclaimed after 90 days will be considered abandoned
and will be disposed of accordingly. Please note: non-
warranty repair is only available on electronics and model
engines.
united States:
Electronics and engines requiring inspection or repair
should be shipped to the following address:
Horizon Service Center
4105 Fieldstone Road
Champaign, Illinois 61822
USA
All other Products requiring warranty inspection or repair
should be shipped to the following address:
Horizon Product Support
4105 Fieldstone Road
Champaign, Illinois 61822
USA
Please call 877-504-0233 or e-mail us at productsupport@
horizonhobby.com with any questions or concerns
regarding this product or warranty.