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Troubleshooting a raid controller card, Troubleshooting expansion cards – Dell PowerEdge 1750 User Manual

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10.

 

Turn off the system and attached peripherals, and disconnect the system from its electrical outlet.

11.

 

Open the system. See "

Opening the System Covers

."

 

12.

 

Replace the ROMB battery. See "

Installing a ROMB Card

" in "Installing System Options."

13.

 

Close the system. See "

Closing the System Covers

."

14.

 

Reconnect the system to its electrical outlet, and turn on the system and attached peripherals.

 

If the problem persists, see "

Getting Help

."

Troubleshooting a RAID Controller Card

 

Problem

l

 

Error message indicates a RAID controller problem.

l

 

RAID controller performs incorrectly or not at all.

Action

 

1.

 

Run the appropriate online diagnostic test. See "

Using Server Administrator Diagnostics

" in "Running the System Diagnostics."

 

If the test fails, continue to the next step.

2.

 

Remove the bezel, if present. See "

Removing and Replacing the Optional Front Bezel

."

3.

 

Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

4.

 

Open the system. See "

Opening the System Covers

."

5.

 

Ensure that the controller card is firmly seated in its connector. See "

Installing Expansion Cards

" in "Installing System Options."

6.

 

Ensure that the appropriate cables are firmly connected to their corresponding connectors on the controller card.

7.

 

Close the system. See "

Closing the System Covers

."

8.

 

Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.

 

If the problem persists, see the RAID controller's documentation for more information on troubleshooting.

Troubleshooting Expansion Cards

 

Problem

l

 

Error message indicates a problem with an expansion card.

l

 

Expansion card performs incorrectly or not at all.

Action

1.

 

Run the appropriate online diagnostic test. See "

Using Server Administrator Diagnostics

" in "Running System Diagnostics."

2.

 

Remove the bezel, if present. See "

Removing and Replacing the Optional Front Bezel

."

3.

 

Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

 

4.

 

Open the system. See "

Opening the System Covers

."

CAUTION:

Replace the battery only with the same or equivalent type recommended by the manufacturer. Discard used batteries according to the

manufacturer's instructions. See the System Information Guide for more information.

NOTE:

When troubleshooting a RAID controller card, also see the documentation for your operating system and the RAID controller.

CAUTION:

Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. See

your System Information Guide for complete information about safety precautions, working inside the computer, and protecting against
electrostatic discharge.

NOTE:

When troubleshooting an expansion card, see the documentation for your operating system and the expansion card.

CAUTION:

Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. See

your System Information Guide for complete information about safety precautions, working inside the computer, and protecting against
electrostatic discharge.