Scanning problems – Dell 948 All In One Printer User Manual
Page 82
Troubleshooting
file:///T|/htdocs/systems/prn948/en/en/d0e10686.html[10/10/2012 11:05:40 AM]
Remove image patterns from magazines or newspapers.
1. In Windows Vista:
a. Click ® Programs.
b. Click Dell Printers.
c. Click Dell AIO Printer 948.
In Windows XP or Windows 2000:
Click Start® Programs or All Programs® Dell Printers® Dell AIO Printer 948.
2. Select Dell All-In-One Center.
The Dell All-In-One Center opens.
3. Click See More Copy Settings, and then click Advanced.
The Advanced Copy Settings dialog box opens.
4. From the Image Patterns tab, select Remove image patterns from magazine/newspaper (descreen), and then
click OK.
5. Click Copy Now.
Make sure the document or photo is loaded correctly on the scanner glass or into the Automatic
Document Feeder.
.
Check paper sizes.
Make sure the paper size being used matches the size you selected on the operator panel or the Dell All-In-One Center.
Scanning Problems
Check for blinking lights and error messages on the printer.
.
Check the USB cable.
Ensure the USB cable is firmly connected to your printer and your computer.
Shut down the computer, reconnect the USB cable as shown on the Setting Up Your Printer poster, and then restart the
computer.
Determine if the printer software is installed.
In Windows Vista:
1. Click ® Programs.